Your Questions, Answered
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Try on all the rings! Its part of the experience — Exploring different styles in person helps you confidently define exactly what you love.
What to discover during your try-on:
Compare every diamond cut to confirm your ideal shape
Finalize your precise ring size
Identify the setting style you’re drawn to
Note preferred proportions by observing ring dimensions and ratios
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We strongly recommend purchasing a ring sizer to confirm your exact size, as all custom orders are final and cannot be resized after completion. Be sure to measure your finger at different times of day—morning and evening, as well as in warm and cold conditions—to ensure the most accurate and comfortable fit.
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During a personalized video consultation, we’ll walk through my entire process, from understanding your vision to selecting the perfect diamond or ring. We will do some education to ensure we pick your right choice within your budget. Once chosen, I personally source the diamond and conduct a detailed quality control inspection in person.
You’ll also receive access to my curated settings gallery to select the setting that best complements your style.
Both the diamond and setting are sent to my expert jeweler, who crafts your design into an exquisite, custom piece.
I complete a final inspection to ensure exceptional quality before your jewelry is shipped, fully insured, directly to you.
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While we do not offer a warranty, we recommend working with a trusted local jeweler for routine cleanings, regular inspections, and any future resizing. Getting it serviced will ensure prongs don’t need to be tightened over time. Providing good upkeep is crucial to making your ring shine for decades.
All jewelry companies recommend purchasing insurance on your ring that may cover loss or stolen items.
Our jewelry is crafted with exceptional workmanship and premium materials to ensure lasting quality and a secure, stable setting.
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Because I source stones specifically for your requirements at wholesale prices, all sales are final. However, I provide IGI certification and a third-party appraisal prior to delivery to ensure the quality matches your exact specifications.
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Most big box jewelers in your area offer free cleanings and prong inspections even if you didn’t purchase through them. I recommend getting your own cleaner to do in the convenience of your home.
Warm Water, Dish Soap, soak for 5-10 minutes and then soft brushing with a toothbrush does wonders.
Ultrasonic Cleaner: Click Here
Portable Cleaner: Click Here
Polishing Cloth: Click Here